Track Your Order

Track Your Order
Want to check the status of your order? We’re here to help.

Once your order has been shipped, you’ll receive a confirmation email containing your tracking number and a tracking link. You can use this information to follow your shipment in real time.

Can’t Find Your Tracking Information?
If you haven’t received your tracking email, please:

Check your spam or junk folder.
Allow up to 3 business days for order processing.
Contact our support team if you still need assistance.
Need Help?
Please contact us and include:

Your order number
Your full name
The email address used to place the order
Our support team will be happy to help you locate your order as quickly as possible.

Thank you for shopping with PetPawAsia!